Return policy

DINASH Luxury Hair Extensions – Return & Exchange Policy

At DINASH Luxury Hair Extensions, we are committed to providing premium quality 100% human hair extensions. Due to the hygienic nature of hair products, we maintain strict return guidelines to protect all customers.

Returns & Exchanges

  • Returns or exchanges are accepted within 14 days of delivery.
  • Hair must be:
    • Unused
    • Unwashed
    • Unaltered
    • In original packaging with security ties intact
  • Any hair that has been opened, worn, brushed, colored, cut, chemically treated, or tampered with cannot be returned.

Tape-In Extensions

For hygienic reasons, tape-in extensions are only eligible for return if:

  • The protective seal has not been removed
  • The adhesive strips remain untouched
  • The product is in original condition

Color Matching

We strongly recommend consulting with your stylist or contacting our support team before purchasing to ensure the best color match. Due to variations in screen settings and lighting, slight color differences may occur.

Non-Returnable Items

The following items are final sale:

  • Custom orders
  • Clearance or discounted items
  • Opened or used hair products
  • Special-order lengths or colors

Refund Processing

  • Approved refunds are processed within 5–7 business days after inspection.
  • Original shipping charges are non-refundable.
  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If you receive the wrong item or a damaged product, contact us within 48 hours of delivery with photos of the product and packaging so we can resolve the issue promptly.

Contact Information

DINASH Luxury Hair Extensions
Email: support@dinashluxuryhair.com
Website: www.dinashluxuryhair.com

Luxury You Deserve. Hair You’ll Love.